Perceptions About Generative AI and ChatGPT Use by Faculty and Students

Abstract

Approaches to ChatGPT by colleges and universities have varied, including updating academic integrity policies or even outright banning its use (Clercq, 2023; Mearian, 2023; Schwartz, 2023). As this new technology continues to evolve and expand, colleges and universities are grappling with the opportunities and challenges of using such tools. Little literature exists on student and faculty perceptions of AI use in higher education, particularly related to generative AI tools. The present study aims to fill this gap and offer perceptions from both students and faculty from a large research university in the mid-Atlantic. Survey participants consisted of 286 faculty and 380 students. Participants completed a questionnaire that included open-ended responses, scaled items, and finite questions. Overall, the reported use of ChatGPT technology is infrequent, though most respondents feel its use is inevitable in higher education. Faculty and students are uncertain but familiar with generative AI tools and ChatGPT. Institutions interested in developing policies around using ChatGPT on campus may benefit from building trust in generative AI, for both faculty and students. Concerns with academic integrity are prevalent and while both faculty and students agree that using ChatGPT violates institutional policy, they also agree generative AI has value in education.